Are you passionate about ensuring quality assurance and delivering exceptional customer satisfaction? We are looking for a dedicated QA Officer to join the dynamic team at a multinational food and dairy product manufacturing organization within the CSC Europe (EU) and Retail & America’s (R&A) organization.

In this key role, you will drive compliance with local regulations and internal organization standards while supporting the business groups (BGs) in the EU and R&A. You will be responsible for gathering and sharing crucial information about products with customers, ensuring that offerings align with their expectations and agreements.

If you thrive in a fast-paced, collaborative environment and are committed to delivering quality, we would love to hear from you.

Apply now and become a part of a team that values quality, integrity, and innovation!

Your responsibilities include the following :

• Support customer tenders on our products;
• Support sales with customer queries on products eg policy on sugar reduction, additives, sweeteners, palm oil, soya, allergens shelf life, storage;
• Fill in and keep customer portals up to date;
• Support on planning customer audits and follow up on them;
• Communication on Food Safety & Quality matters with customers;

You will also be responsible for areas like :

• Customer questionnaires;
• New/changed customer requirements;
• Certificates, Statements;
• Questions related to e.g. specifications, ingredients, origin;
• Collaborates with sites to assure efficiency and get the correct information.

Enthusiastic individual with experience in quality management and assurance, preferable in in food technology or chemical technology

• Secondary vocational education (MBO+) or (HBO);
• Has knowledge or / affinity with QA (management systems, database management, dairy products);
• Experience with SAP and customer portals are a strong advantage;
• Fluently in Dutch, minimal in English, French is plus;
• Relevant working experience in the food industry in a quality role;
• Preferably knowledge of milk and dairy processing;
• Able to work in an FMCG environment.

Through our agency, you will receive a temporary contract for a 9 months.

The salary indication for this full-time role is between €3900 gross per month, depending on your education and experience.

What will happen when you apply? Within four working days, we will let you know whether you are qualified for the position. If you are, we will schedule an interview (digital or in-person). In this interview, we will inform you about the vacancy, the company, and the procedure. If we both agree this is a suitable opportunity, we will introduce you to our client and continue to guide you through the entire application process. The Independent Recruiters Group has a large team of specialized recruitment consultants. Every recruiter has a strong focus regarding their field of expertise. This makes them the ideal sparring partner for both you, as the candidate, and the client.